After the Citrix White Label presentation at Synergy this past year, Green Qube has been asked several questions about our Hosted Desktop or Desktop-as-a-Service solution. For the most part everyone has wanted to know how to offer a Cloud Desktop as a solution, how to sell a Cloud Desktop service.
The answer is you don’t.
There are some exceptions however. There are particular use cases for just a distinct desktop with a certain app load or even no apps where no data is kept. Educational labs would be a good example.
But if you are a traditional MSP (Managed Service Provider), this is not the use case for your customer.
Keep in mind that in the SMB and Enterprise market, the desktop, traditional or hosted, is only a part of the solution. This is why the whole BYOD (Bring Your Own Device) movement is taking hold. The desktop is just a shell that allows the user to interface with data and applications. So the desktop is sold as an access point to the solution.
The key to offering a Hosted Desktop service is to offer a full solution along with it.
DaaS is a hot topic. But don’t let it stop there. Use it as a gateway to offering a complete solution. One that includes data management, application management, security, and business continuity.
As my rifle instructor taught me, don’t get tunnel vision. It will keep you from seeing all the other targets.